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Terms & Conditions

Last Updated: April 2025
 

Welcome to SynerFlow AI! By accessing or using our website and services, you agree to the following terms and conditions (“Terms”). Please read them carefully.
 

1. Who We Are

SynerFlow AI (“we”, “us”, or “our”) provides AI consulting, custom and prebuilt chatbot development, workflow automation design, and related digital services via our website: www.synerflowai.com.
 

2. Acceptance of Terms

By using our site or services, including scheduling a consultation, purchasing a chatbot, or subscribing to a service plan, you agree to these Terms. If you do not agree, please do not use our services.
 

3. Use of Services

You agree to:

  • Provide accurate, complete information during booking or purchase

  • Not misuse or attempt to reverse-engineer any custom-built solution

  • Use our services only for lawful purposes

We reserve the right to refuse or terminate service to any user who violates these terms.
 

4. Accounts & Access

You may be required to create an account to access certain services (e.g., subscription management). You are responsible for keeping your login credentials secure.

We are not liable for unauthorized access caused by failure to maintain account confidentiality.
 

5. Payments & Subscriptions

  • All prices are listed in USD unless stated otherwise.

  • Subscription services renew automatically unless canceled before the next billing cycle.

  • Subscription fees are non-refundable, except in cases of extended technical disruption (see our Refund Policy).

You are responsible for any applicable taxes or processing fees.
 

6. Refunds & Cancellations

Refund eligibility varies by service:

  • Free sessions: Cancel at least 48 hours in advance.

  • Prebuilt chatbots: 100% refundable within 30 days of launch.

  • Custom chatbots: Refundable only if material parts are undelivered.

  • Monthly subscriptions: Refunds issued only for downtime exceeding 48 hours (see full Refund Policy).

All refund requests must be submitted via email.
 

7. Intellectual Property

All content, code, designs, and chatbot frameworks developed by SynerFlow AI remain our intellectual property unless explicitly transferred by written agreement.

Clients may use deliverables for their own business purposes but may not resell or redistribute them without written permission.
 

8. Third-Party Tools & Integrations

We may integrate or rely on third-party tools (e.g., Wix, Zoom, Notion). We are not responsible for outages or changes made by those third parties.
 

9. Limitation of Liability

Our services are provided “as-is.” While we strive for quality, we do not guarantee uninterrupted functionality of any custom solution.

To the fullest extent permitted by law, SynerFlow AI is not liable for indirect or consequential damages, including lost revenue, resulting from the use of our services.
 

10. Changes to Terms

We may update these Terms occasionally. When we do, we’ll update the “Last Updated” date above. Continued use of the site after changes means you accept the revised Terms.
 

11. Governing Law

These Terms are governed by the laws of the state of North Carolina, United States. Any disputes will be handled in the courts of that jurisdiction.
 

12. Contact Us

If you have questions about these Terms or anything else, please reach out:

Email: contact@synerflowai.com
Website: www.synerflowai.com

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