Privacy Policy
Last Updated: April 2025
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SynerFlow AI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.synerflowai.com), use our services, or interact with us online.
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1. Information We Collect
We collect the following personal information directly from users through our website forms, booking system, or account creation:
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Name
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Email address
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Phone number
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Business-related details for chatbot customization
We only collect information that is relevant to providing our services and improving your experience.
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2. How We Use Your Information
We may use your information to:
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Schedule and manage AI strategy sessions
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Deliver AI consulting or chatbot development services
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Communicate with you about your inquiries or bookings
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Improve our website, offerings, and user experience
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Comply with legal obligations
In the future, we may also use your contact information for email marketing or newsletters. You will always have the option to opt out.
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3. Cookies and Analytics
Our website uses cookies through Wix Analytics to better understand site performance and visitor behavior. These cookies may collect non-personal data such as:
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Browser type
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Pages visited
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Time spent on the site
You can manage cookie preferences through your browser settings.
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4. User Accounts and Subscriptions
If you create an account to access subscription-based services or manage your bookings, we may store basic login details and preferences securely. We do not access your passwords or store sensitive payment details directly.
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5. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Information may be shared with trusted tools (e.g., Wix bookings) solely for delivering our services, and only to the extent necessary.
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6. International Data Protection (GDPR/CCPA Readiness)
While SynerFlow AI currently operates primarily within the U.S., we are mindful of global privacy standards like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
If you're located in the EU, UK, or California, you may have additional rights, including:
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Requesting access to your data
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Requesting deletion or correction
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Objecting to certain uses
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Withdrawing consent at any time
To exercise your rights, please contact us at contact@synerflowai.com.
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7. Data Security
We use secure, platform-provided methods (via Wix) to protect your data from unauthorized access, loss, or disclosure. While no system is 100% secure, we take appropriate steps to safeguard your information.
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8. Your Choices and Rights
You can request to review, update, or delete your personal information at any time by contacting us at:
Email: contact@synerflowai.com
You may also unsubscribe from future communications by using the link in emails or contacting us directly.
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9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. When we do, we’ll revise the “Last Updated” date above.
We recommend reviewing this policy periodically to stay informed about how we protect your data.
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10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
SynerFlow AI
Email: contact@synerflowai.com